Payment Terms

1. General Payment Terms

Overview of billing obligations.

These Payment Terms govern all billing and payment obligations for Hyperleap AI services ("Services") provided by M/s. Hyperleap Software Technologies Private Limited ("Company", "We", "Us", "Our") to You ("User", "Customer", "You", "Your").

These Payment Terms are incorporated by reference into and form part of our Terms of Use. By subscribing to our Services, You agree to be bound by these Payment Terms.

All payments are processed in accordance with applicable laws and regulations in the jurisdiction where the payment is processed.

2. Subscription Plans and Pricing

Available plans and pricing details.

We offer the following subscription models:

Launch Plan

Basic plan for individual users and small teams

Scale Plan

Advanced plan for growing businesses

Enterprise Plan

Custom plan for large organizations

Current pricing is available at hyperleap.ai/pricing and may be updated with reasonable notice. Pricing may vary based on location, taxes, and currency conversion.

3. Billing Cycles and Payment Schedule

When and how you're billed.

Subscription fees are billed in advance based on Your selected billing cycle:

Monthly Billing

Charged monthly on the same calendar date each month

Annual Billing

Charged annually on the same calendar date each year

•First billing begins when You subscribe to a paid plan
•Billing dates may be adjusted by up to 3 days for processing requirements
•Usage-based charges (if applicable) are calculated monthly and billed in arrears

4. Payment Methods and Processing

Accepted payment methods.

Accepted Payment Methods

•Credit cards (Visa, Mastercard, American Express)
•Debit cards (where supported)
•Digital wallets (Apple Pay, Google Pay, where available)
•Bank transfers (for Enterprise plans)
•Regional methods (UPI, NEFT, RTGS for Indian customers)

Payment Partners

•Payment Processors: Stripe, Razorpay
•Merchants of Record: Paddle, DodoPayments

When using a merchant of record, the merchant becomes the seller of record for tax and billing purposes, and their terms may also apply.

5. Taxes and Additional Fees

Tax responsibilities and additional charges.

All prices are exclusive of applicable taxes unless otherwise stated. You are responsible for:

•Value Added Tax (VAT)
•Goods and Services Tax (GST)
•Sales tax, Service tax
•Any other local, state, or federal taxes

Tax calculations are based on the billing address You provide. Payment processing fees, currency conversion fees, or international transaction fees charged by Your financial institution are Your responsibility.

6. Failed Payments and Account Suspension

What happens when payments fail.

If a payment fails, We will:

•Attempt to retry the payment automatically for up to 3 times over 7 days
•Send You email notifications about the failed payment
•Provide You an opportunity to update Your payment method

If payment is not collected within 7 days: Your account may be suspended, access restricted, and data retained for 30 days. A late payment fee of $5 USD may be charged.

7. Plan Changes and Upgrades

How to change your subscription.

You may upgrade or downgrade Your subscription plan at any time through Your account dashboard.

Upgrades

• Take effect immediately
• Prorated charge for remaining period
• Billing date remains the same

Downgrades

• Take effect at end of billing cycle
• No refund for current period
• Features restricted after cycle ends

8. Enterprise Billing

Special terms for enterprise customers.

Enterprise customers may be subject to different payment terms. Options include:

•Net 30 payment terms (subject to credit approval)
•Annual prepayment discounts
•Custom billing cycles
•Purchase order processing
•Invoice-based billing

Contact our sales team at sales@hyperleap.ai for special billing arrangements.

9. Currency and Regional Pricing

Supported currencies and regional options.

Pricing is displayed in USD by default but may be shown in local currency. Supported currencies:

USD

EUR

GBP

INR

CAD

AUD

Currency conversion rates are determined by our payment processors and may include conversion fees. Regional pricing may apply for fair pricing based on local economic conditions.

10. Invoicing, Data Retention & Security

Invoicing

Invoices and receipts are provided electronically via email and can be accessed from Your account dashboard. Invoice disputes must be raised within 30 days.

Data Retention

If suspended for non-payment, Your data is retained for 30 days. You can resolve payment issues, export data, or downgrade to a free plan during this period. After 30 days, data may be permanently deleted.

Payment Security

We do not store complete credit card information. All payments use industry-standard security: PCI-compliant processors, SSL/TLS encryption, and tokenization.

11. Changes to Payment Terms

We may modify these Payment Terms with 30 days' prior written notice via email, in-app notifications, or updates to this page. Continued use after changes constitutes acceptance.

If You do not agree, You may cancel Your subscription as outlined in our Terms of Use.

Key Points

Flexible billing

Secure payments

Multiple currencies

Easy plan changes